Privacy Policy

This Privacy Policy (the “Policy”) explains how ALTERNATIVES BROKER SCHWEIZ, its affiliated entities and/or additional group companies to whose services or website you have registered (collectively “ALTERNATIVES BROKER SCHWEIZ”, “we” or “us”) collect, use and disclose personal information through websites, mobile applications and other online products and services that link to this Policy (collectively, the “Services”), or when you otherwise interact with us.

We encourage you to read this Policy carefully, as it forms part of the applicable terms and conditions, terms of business and/or terms of use of the relevant ALTERNATIVES BROKER SCHWEIZ entity.

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Application of this Policy

For the purposes of applicable international data protection laws, the ALTERNATIVES BROKER SCHWEIZ entity with whom you have registered is the controller of personal information collected through its websites, mobile applications and other platforms (the “Site”).

This Policy also applies to personal data relating to authorized representatives of clients and other individuals whose data is collected in the course of providing our services.

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Collection of Information

Information You Provide to Us

We collect information that you provide directly to us, including when you:

• Create an account
• Complete forms
• Participate in promotions or surveys
• Make purchases
• Apply for a job
• Contact customer support
• Communicate with us via social media or other channels

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Account Registration

When you sign up for an account or services, we may collect basic information such as:

• Full name
• Email address
• Telephone number

This information is used to:

• Create and maintain your account
• Enable secure login
• Contact you regarding your account or our services

You may also register using third-party services such as Google or Facebook, in which case we may receive information permitted by your privacy settings on those platforms.

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Profile Information

After creating an account, you may choose to provide additional information to complete your profile, which may include:

• Gender, date and place of birth
• Address, nationality and residency status
• Government-issued identification numbers
• Tax identification details
• Education, employment and occupation details
• Financial information, source of income and investment experience
• Trading objectives and risk appetite

We may also request identity verification documents such as a passport, ID card, visa or proof of address to comply with regulatory and legal requirements.

This information is used to:

• Verify your identity (KYC, AML and compliance checks)
• Assess suitability and risk profile
• Provide tailored products and services
• Communicate important account-related information
• Secure your account, including two-factor authentication

You may update your profile information at any time through your account settings. Failure to provide or update required information may limit access to certain services.

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Communications

When you contact us by phone, email, chat or other means, we collect information related to that communication. All communications may be recorded and retained for quality assurance, compliance, dispute resolution and legal purposes.

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Automatically Collected Information

When you access or use our Services, we may automatically collect information including:

• Log and browser information
• IP address and network identifiers
• Device type, operating system and version
• Account activity and transaction history
• Location data (subject to your device permissions)
• Cookies and similar tracking technologies

For more information about cookies, please refer to our Cookie Policy.

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Use of Information

We use the information we collect to:

• Provide, operate and improve our Services
• Administer and verify accounts
• Process transactions, deposits and withdrawals
• Monitor trading activity and prevent fraud
• Comply with legal and regulatory obligations
• Conduct analytics and business monitoring
• Communicate updates, notices and marketing materials
• Develop and promote new products and services

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Sharing of Information

We may share personal information in the following circumstances:

• Within the ALTERNATIVES BROKER SCHWEIZ group and affiliated entities
• With service providers, professional advisers and financial institutions
• In connection with corporate transactions such as mergers or acquisitions
• To comply with legal obligations or lawful requests from authorities
• To protect our rights, property and safety
• With your explicit consent

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Advertising and Analytics

We may allow third-party providers to perform analytics and deliver advertising on our behalf. These providers may use cookies and similar technologies to collect information about your online activity in order to provide relevant content and advertisements.

You may opt out of interest-based advertising through applicable industry opt-out tools.

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Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion or restriction of processing
• Request data portability
• Object to certain processing activities

Requests can be made via your account or by contacting us at
[email protected]

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Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory and business requirements.

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Security

We use industry-standard security measures, including encryption, access controls and secure infrastructure, to protect your personal information. You are responsible for maintaining the confidentiality of your login credentials.

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Minors

Our Services are not intended for individuals under the age of 18 (or the age of legal consent in their jurisdiction). We do not knowingly collect personal data from minors.

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Changes to this Policy

This Policy may be updated periodically to reflect changes in our practices, technology or legal requirements. The most current version will always apply.

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Kontaktieren Sie uns

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

We may require additional information to verify your identity before processing certain requests.